Politeness Theory

Politeness Theory The Merriam-Webster dictionary gives multiple definitions for the term polite. One definition is: "marked by an appearance of consideration, tact, deference, or courtesy." Although politeness is not a direct synonym for diplomacy and tact, they are...

Communication with Diplomacy

Communication with Diplomacy and Tact Defined generally as communicating in ways that instill good feelings in others and avoid creating bad feelings, communicating with diplomacy and tact requires specific linguistic and nonlinguistic considerations.  This course...

Other Wireless Considerations

OTHER WIRELESS CONSIDERATIONS Installed Life Cycle Costs The cost of a wireless system is a rapidly moving target, and it can’t be said if costs are rising or falling because the equipment is getting more complex. Most people assume that a wireless LAN is less...

Giving Feedback

Giving feedback to someone is a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you deliver the feedback with competence and care, the level of trust in your relationship can leap forward. Fumble the opportunity and you can...

Communication Quotes

Communication Quotes No one would talk much in society if they knew how often they misunderstood others. – Johann Wolfgang Von Goethe Better to keep your mouth shut and be thought a fool than to open it and remove all doubt. — Mark Twain To effectively communicate, we...