Communication Lessons


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Politeness Theory

Politeness Theory The Merriam-Webster dictionary gives multiple definitions for the term polite. One definition is: "marked by an appearance of consideration, tact, deference, or courtesy." Although politeness is not a direct synonym for diplomacy and tact, they are...

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Other Wireless Considerations

OTHER WIRELESS CONSIDERATIONS Installed Life Cycle Costs The cost of a wireless system is a rapidly moving target, and it can’t be said if costs are rising or falling because the equipment is getting more complex. Most people assume that a wireless LAN is less...

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Giving Feedback

Giving feedback to someone is a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you deliver the feedback with competence and care, the level of trust in your relationship can leap forward. Fumble the opportunity and you can...

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